Privacy Policy

Privacy Policy

What is your privacy policy?

This policy covers the processing of all personal information by wiglet.com.

This policy (together with our terms of use and any other documents referred to therein) sets out the basis on which we will process any personal information we collect from you, or that you provide to us. Please read the following carefully.

Information we may collect about you

We may collect and process the following information about you:

Information you give us. You may give us information by filling in forms on our site or by corresponding with us by phone, email or otherwise. This echo views information you provide when you register to use our site, search for a product, place an order on our site, participate in the Beautyandcart Forum, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may echo view your name, address, email address and phone number, financial and credit card information.

The following information may be collected, but will be anonymized and will not contain any information from which you can be identified:

• Technical information, including the Internet protocol (IP) address of your computer, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Cookies

We use cookies to keep track of your current shopping session so that you may retrieve your shopping cart at any time, and to personalise the contents of our website as well as to ensure a consistent experience. We also use cookies to track how visitors interact with our website to monitor how we are performing.

No personally identifiable information is stored in these cookies.

For the full technical explanation, read more about cookies used on our site.

If you wish to remove these cookies, you can do so by following these instructions.

Emails

We will email you to process your order and afterwards to introduce you to the benefits of our loyalty programme. We will never pass on your email address or personal information to a third party for marketing purposes other than our own. In a special delivery situations, we may provide your email address to delivery services for the sole purpose of better facilitating the delivery of your order.

To ensure we always provide you with top-notch service you deserve, Beautyandcart work closely with the independent review databases like Google reviews. You will receive a final email once your order is complete to ask you to rate your experience shopping with us.

You can unsubscribe any time

When you join the Beautyandcart email newsletter, you can unsubscribe at any time by clicking the unsubscribe link that is at the bottom of every message that we send. Or you can send a message to our customer care department and we will unsubscribe you.

How we use your personal information

Personal information you provide is used by us only for the following purposes:

• To improve your shopping experience at our website
• To process your order
• With your permission, to notify you of products or special offers that may be of interest to you

With your permission, to notify you of products or special offers that may be of interest to you

We do not sell your personal information.

We do not share your personal information except a few special instances.

We might use or disclose personally identifiable information with:

Service Providers

We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing, marketing, targeting and other services. Some of these third parties may be given access to some or all of the information that you provide to us and may use cookies or other tracking technologies in connection with providing their services. To the extent that we provide your personally identifiable information to such third parties, we restrict their ability to use such information for their own marketing purposes to the best of our abilities. However, we cannot be responsible for the privacy policies or practices of such third parties. One of these service providers is Google Analytics, which collects general site metrics. Another is EC Suite which specializes in payment processing.

As Required By Law

Subject to applicable law, we reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of wiglet.com, our customers or others, and as otherwise permitted or required by law as regards to these special cases.

Corporate development

If we sell or buy any business or assets, we may disclose such information to the prospective seller or buyer of such business or assets as may reasonably be required.

Links to other websites

Our site may contain links to other websites that are not owned or operated by us. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies. Please refer to the privacy policy of the third party website for guidance on the operation, function and management of that website. You should also independently assess the authenticity of any website which appears or claims that it is one of our sites (including those linked to through an email).

Where we store your information

All information you provide to us is stored on our secure servers located in the United States. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet may not be completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorized access.

Changes to this policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy and how they affect you.

Your rights

The Consumer Privacy Act has various provisions which ensure that any person who has access to your personal information must comply with strict rules.

The Act provides the following principles, which we follow at all times:

• We will obtain your data only for specified and lawful purposes, and shall not use it for any other purpose.
• We will ensure that personal data held shall be adequate, relevant and not excessive in relation to the purpose for which it is held.
• We will ensure that personal data shall not be kept for longer than is necessary for that purpose.
• We will ensure that personal data shall be processed in accordance with your rights under the Act.
• We will take appropriate technical and organizational measures to protect any personal data from any destruction, damage or loss.
• We will not transfer your personal data outside the United States.

The CCPA gives you the rights to:

• Request the specific information held about you
• Request deletion of information collected about you
• Assign an authorized agent to make a request under the CCPA on your behalf

Should you wish to do so, please submit your requests by:

• Filling out form
• Contacting us by email support@wiglet.com

Once we verify your request, the information will be provided to you in 30 days by means designated in the request on payment of $10 for each request, which is to meet our costs in providing this information to you.

Severability

If for any reason any part of this policy is found to be void or unenforceable, it will be deemed severed from the remainder of the policy, which will continue in full force and effect.

Contact us

Any questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Alternatively you can email us at support@wiglet.com or through our "Contact Us" page.

Children's Privacy

Protecting the privacy of children is extremely important to us. The Website is intended for users who are 18 years old or older. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records. We encourage parents and legal guardians to monitor their children's Internet usage. If you have reason to believe that a child under the age of 18 has provided personal information, please contact us, and we will take appropriate action.

Jurisdiction

This Privacy Policy and the terms and conditions contained herein shall all be governed and construed in accordance with the laws of The United States of America applicable to agreements made and to be performed in The United States of America. You agree that any legal action or proceeding between Beautyandcart and you for any purpose concerning this Privacy Policy shall be brought exclusively in a federal or state court of competent jurisdiction sitting in The United States of America. Any cause of action or claim you may have with respect to the Website must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Beautyandcart' failure to insist upon or enforce strict performance of any provision of these terms and conditions in this Privacy Policy shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Privacy Policy.

Terms and conditions

Please read the following terms and conditions of Beautyandcart Online Service Agreement carefully. By accessing the information on Beautyandcart site, you confirm that you understand, accept and agree to be bound by the terms and conditions of this Agreement. If you do not wish to accept these terms and conditions, you may not access Beautyandcart site. All references to Beautyandcart in this agreement shall echo view the www.wiglet.com web site, wiglet.com and its directors, officers, employees, consultants, shareholders, agents and attorneys as applicable. Access to Beautyandcart is restricted to the individuals 18 years of age and older.

Order logistics

Product Return Policies

Return policy

Inventory information

We do not keep all merchandise in inventory, in our warehouses. We cannot guarantee that a product listed as "In Stock" will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. If any selected merchandise is temporarily out of stock, your credit card will not be charged until the merchandise is shipped to you. Please note: Any items not in stock when you place your order will be shipped immediately when received from the manufacturer at no additional cost.

Back-orders (Out-Of-Stock Items)

Back-ordered merchandise echo views items that are not currently in stock. In most cases, these items are on order from the manufacturers. When we receive the product, we notify you by email and ship it to you promptly. Back-ordered products usually come into stock within one to four weeks but can occasionally take longer. If your order is not ready to ship within 30 days, we will send you an update by email. If, for any reason, we determine that a back-ordered item will no longer be available, we will notify you immediately by email, cancel the item from your order and delete the item from our catalog. A refund for back-ordered items will be applied to your credit card within 1 business day. If payment was made by check or money order, you will be given a store credit. If you prefer a check refund

Customs and Import Duties Information

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; Beautyandcart has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. It is your responsibility to know the laws of your country and community as they apply to adult products. We will not be held responsible nor will we issue credit for items seized by the customs service of any country.

Customer Care

Beautyandcart will make every effort to respond to your customer queries, feedback and order information as quickly as possible. However, due to fluctuating order volume, there may be delays in our response time to your request. Please submit any requests by using the email forms located on our 'Contact Us' page, and throughout the site.

Pricing

Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Beautyandcart is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Promotions terms and conditions

General Information

Promotions are: Sales, Deals, Kits, Coupons and Discount Codes. We may introduce other price-reducing incentives intermittently, which will also fall under these terms and conditions.

Only one promotion can be applied to each product purchased from the website. For example: if you have a coupon discount code applied to a product and you consider purchasing that product in a deal or a kit (with a bundle of several other eligible products for the discounted price that applies to the deal/bundle), then you must choose which promotion to apply. You can purchase the product by choosing the kit or you can purchase each product from the kit a la carte and then apply the coupon to the selected product only. Please select the most effective option for your purchases.

Sale items. Coupons can be applied to items already on sale. You can also use Coupons on the entire cart, including items on sale.

Expiration date. All promotions have an expiration date and time. You must place your order before the expiration date / time. We do not guarantee promotions after the expiration date.

Returning promotion products

Returns for refund will nullify your promotion savings.

For example:

Your purchased the following kit:

Regular price ($) Product 1 $35 Product 2 $15 Product 3 $8 ------------------- Subtotal: $58 Promotion: $ (-10)

You paid: $48

After you received the kit, you decided that you didn't want Product 2 and you want to return Product 2 for a refund. In this case, your refund will be $5. The regular price of Product 2 is $15, minus the $10 promotion applied to the kit = $5

Please note, that if you wanted to return a product that cost less than the promotion savings total, you will not be eligible to receive a refund. This would be the case if you wanted to return Product 3 in the example above.

This rule does not apply to exchange of exact item purchased. If one of the products is broken or defective, we will exchange it, for an identical replacement, free of charge within 60 days from date of purchase.

Privacy policy

Information Collection and Use

Beautyandcart is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Beautyandcart collects information from our users at several different points on our website.

Registration

If a user chooses to register with our site, a user is required to give the following: a unique password, a unique user name and an optional email. This information is used to contact the user about the services on our site for which they have expressed interest.

Order

We request information from the user on our order form. Here, a user must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Once the user closes their browser, the cookie simply terminates. We do not use cookies on wiglet.com, however we can use them occasionally to collect demographic and technical information which is in no way linked to personal identifiable information.

Log Files

We use Log Files to identify IP addresses, browser type, domain name, date and time users have accessed wiglet.com. The data is used to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We may, from time to time, partner with other parties to provide specific services that are of value to our users. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We do not disclose any personally identifiable information about our users in our forums or in our messaging system. We inform our users through our 'Privacy Policy' page to be aware that if they voluntarily choose to disclose any personally identifiable information about themselves, that might increase their chance of receiving unsolicited emails from others. When any user is in a private chat room with one of our experts getting advice, no other user can view their chat. When a user sends a question to one of our experts via email, we may post that user's question and our expert's answer only after making sure that there is no personally identifiable information about the user.

Legal Disclaimer

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our website.

Links

This website may contain links to other sites. Please be aware that Beautyandcart is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Contact Us

We use email links located on the ’contact us’ page to allow you to contact us directly with any questions or comments you may have. We read every message sent in. We directly respond to messages related to customer orders. For all messages that do not relate to customer orders, we may file your comments to improve the site and program, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Surveys and Contests

From time to time, our site requests information from users by surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may echo view contact information (such as name and shipping address) and demographic information (such as zip code and age). Contact information will be used to notify the winners and award prizes. By law, we are required to post the names of contest winners; please be aware of this prior to entering into any of our contests. Survey information will be used for purposes of monitoring or improving the use of this site and the users' satisfaction.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information through the website, their information is protected both online and offline. Our staff will not disclose any customer information, names or purchasing information to anyone outside of Beautyandcart, unless required to do so by law. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry -- SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Mozilla Firefox and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, which is its designation when you are just "surfing." While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desks. When they return, they must re-enter their password to regain access to your information. Furthermore, all of our employees are kept up-to-date on our security and privacy practices. Every quarter, Beautyandcart conducts in-house trainings on our customer care policies so that our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customers' information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment behind a locked cage. If you have any questions about the security at our website, you can submit a Support Ticket.

Special Offers

We send all new members a welcoming email to verify password and username. Established members will occasionally receive emails with information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. If this is the case, please review the choices and opt out information below.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and with regard to issues relating to her or his account by email or phone.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support.

Choice/Opt-Out

Beautyandcart provides its users with the option of opting out of all mailings. Therefore, when there is a choice of using information for purposes other than what the information was originally collected for, Beautyandcart will present the user with an opt out box. Users who no longer wish to receive our newsletter or promotional materials from our partners may opt out of receiving these communications by replying to unsubscribe in the subject line in the email or submit a Support Ticket. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Notification of Changes

If we change our privacy policy, we will post those changes on our ’Privacy Policy’ page which can be accessed throughout the site, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Discreet Product Shipping and Customer Billing

To further ensure your privacy, all of Beautyandcart's products are delivered in plain boxes, which list ONLINE SHOPPING, Inc. as the return address (and not Beautyandcart). Moreover, on your credit card balance statements, all charges to your account by Beautyandcart are also listed as ONLINE SHOPPING

Legal terms

Copyright

All content echo viewd on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Beautyandcart or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Beautyandcart and protected by U.S. and international copyright laws. All software used on this site is the property of Beautyandcart or its software suppliers and protected by U.S. and international copyright laws. The reproduction, modification, distribution, transmission, republication, display, or performance of the content on this site is strictly prohibited.

Trademarks

Beautyandcart, and other Beautyandcart graphics, logos, and service names are trademarks of wiglet.com, d/b/a Beautyandcart. Beautyandcart's trademarks may not be used in connection with any product or service that is not Beautyandcart's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Beautyandcart. All other trademarks not owned by wiglet.com d/b/a Beautyandcart or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Beautyandcart or its affiliates.

Use of site

You may use or download material displayed on this website for noncommercial, personal use only. You must retain all copyright and other proprietary notices displayed on the materials contained in the website. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without express written permission by Beautyandcart. You may not use any "page-scrape," "grabber," "spider," "robot," "deep-link" or any other program, automatic device, algorithm or methodology which accomplishes the same things, in order to access, acquire, copy, or monitor any portion of this website. Any use of the website which results in the depletion of website infrastructural resources is prohibited. When you use the website for an authorized purpose, you should echo view all proprietary notices without changing or hiding them. Beautyandcart and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including and without limitation, if Beautyandcart believes that customer conduct violates applicable law or is harmful to the interests of Beautyandcart and its affiliates. Please check these Terms from time to time, as Beautyandcart may change the Terms without notice and such changes are effective as of the time of posting.

18 years and older

This website is intended solely for viewing by an adult audience. By continuing to view any material contained within this website, you are stating and acknowledging that: You are an adult over the age of 18. You will not allow anyone under the legal age of 18 to have any access to materials contained within. You are voluntarily continuing to view this site and will be exposed to material of an adult nature. If you are not comfortable with this, please close this page.

Reviews, comments, stories

Beautyandcart enables its users to post reviews, comments, stories and other content to the site. By posting reviews, comments, stories or other content to the site, you grant Beautyandcart and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivatives works from, distribute and display such reviews, comments, stories or other content throughout the world using any media. By submitting your name with any review, comment, story or other content to Beautyandcart, you expressly state that you grant Beautyandcart and its affiliates and sub-licensees the right to use the name that you have submitted. You further state and warrant that your posting of reviews, comments, stories and other content to Beautyandcart site as well as any future usage, reproduction, modification, adaptation, publishing, translation, creation derivatives works from, distributing and displaying will not infringe upon or violate the rights of any third parties. You further state and warrant that the holder of any rights, including, but not limited to, moral rights to such content, has completely and effectively waived all such rights and validly and irrevocably granted you the authority to grant the license as described above. You also permit any subscriber to access, display, view, store and reproduce such content for personal use. Subject to the foregoing, the owner of such content placed on Beautyandcart site retains any and all rights that may exist in such content.

Copyright complaints

Beautyandcart and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us in writing at: support@wiglet.com

Risk of loss

All items purchased at Beautyandcart are being shipped in accordance with a carrier's shipping contract. This means that the risk of loss and the title to such items is going to be passed to a purchaser upon our delivery to a carrier.

Disclaimer

This site is provided by Beautyandcart on an "as is" basis. Beautyandcart makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products echo viewd on this site. To the full extent permissible by applicable law, Beautyandcart disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Beautyandcart will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. You may view or use Beautyandcart subject to the terms and conditions of this Agreement. You may download or print a copy of any information provided by Beautyandcart for your personal use only. Any other use in framing, downloading, or printing a copy of any information provided by Beautyandcart is expressly prohibited unless prior written consent is specifically provided by the holder of the copyright of the information and by Beautyandcart. Beautyandcart does not guarantee or warrant that Beautyandcart is free of viruses or other code containing destructive properties. You are responsible for implementing reasonable measures to prevent the loss of code or data belonging to you. Beautyandcart does not assume any responsibility for your use of Beautyandcart. The information contained in Beautyandcart may change rapidly. The information contained in Beautyandcart may be out of date, and may contain incorrect or incomplete information, or typographical errors. Beautyandcart does not make any expressed or implied warranties, representations, or endorsements, including any warranties of title or noninfringement of third parties' rights, or implied warranties, of warranties of merchantability and fitness for a particular purpose with regard to any information or merchandise provided by or through Beautyandcart, except as otherwise specified by Beautyandcart. Beautyandcart does not warrant the accuracy, timeliness or usefulness of any information or merchandise provided by or through Beautyandcart. Beautyandcart is not liable to anyone for any act or omission taken in reliance upon any information provided by Beautyandcart. You agree to fully defend and indemnify Beautyandcart from any legal action arising out of your illegal uses of Beautyandcart and/or its products or services. Beautyandcart may contain links to websites operated by other parties. Other websites may provide a hypertext link to Beautyandcart. Beautyandcart is not responsible for the content or performance of those websites. Beautyandcart does not operate or control those websites, and does not endorse or warrant any information, products or services provided through those websites.

Registration and Password

You are responsible for maintaining the confidentiality of your information and password. You shall be responsible for all uses of your registration, whether or not authorized by you. You agree to immediately notify Beautyandcart of any unauthorized use of your registration or password.

International Orders - Importer of Record

By ordering goods from eTailer/ supplier destined to EU-member states specifically, services will be provided to you only after you explicitly agree to become Importer of Record (“IOR”) and as such customs clearance shall be made in your name and on your behalf. As IOR, you agree to be ultimately responsible for importing the products ordered by you into the destination EU-member state and are solely responsible for the payment of duties, and taxes either at the time of sale if prepayment is selected or at the time of importation if prepayment is not selected. You hereby give a proxy or power of attorney (“POA”) to eTailer/ supplier’s designated shipping provider for the customs clearance of products ordered by you. This POA authorizes eTailer/ supplier’s designated shipping provider’s assigned customs broker to act on behalf of you. eTailer/ supplier’s designated shipping provider’s intervention with respect to customs formalities may be done by a customs agent assigned by eTailer/ supplier’s designated shipping provider on your behalf. You hereby acknowledge to have understood the concept of IOR and the need of the POA and further state that the terms of the POA or terms of the purchase from eTailer/ supplier and transportation conditions from eTailer/ supplier’s designated shipping provider are not unreasonable or unknown to you, that you have read them, understood them and further have agreed to them.